Shipments and returns
Your pack shipment
Packages are generally dispatched within 2-3 days after receipt of payment and are shipped via regular post or Fedex.
Our shipping fees include handling and packing fees as well as postage costs.
Our shipping options are :
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international standard shipping - no tracking
Orders are shipped through Hellenic post with regular shipping without tracking or link to track your package.
shipping time is 10-15 days for delivery (it depends on your location )
***Orders over 35€ will be upgraded to register with tracking number with no additional cost
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international register shipping with tracking number
Orders are shipped through Hellenic post with a tracking or link to track your package.and are delivered with signature
shipping time is 10-15 days for delivery (it depends on your location )
***Orders over 35€ will be upgraded to register with tracking number with no additional cost
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FREE SHIPPING
For all orders over 65€ and also the shipping is upgraded to register with tracking number
Orders are shipped through Hellenic post with a tracking or link to track your package.and are delivered with signature
shipping time is 10-15 days for delivery (it depends on your location )
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FedEx
If you choose fedex shipping time is 2-3 days international shipping and we will provide a link for tracking plus e-mail notification
***Boxes are amply sized and your items are well-protected.
Orders that are not picked up and are returned to us :
We will send you a notification as soon as your order has returned .You will then have an option to pay the new shipping cost for delivery or receive a voucher for your order.
Returns
We accept returns within 14 days of delivery simply contact us through the contact button or send us a message at info@kissthatfrog.eu
with the item items that you want to return , your order number and we will contact you